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Microsoft AntiSpyWare

 
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Greg
Guest





PostPosted: Mon Mar 28, 2005 10:39 pm    Post subject: Microsoft AntiSpyWare

Microsoft AntiSpyWare identifies saap.exe as spyware and removes it.

What is the purpose of this file?
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anton (staff)



Joined: 18 Jun 2004
Posts: 1237
Location: Ukraine

PostPosted: Tue Mar 29, 2005 12:32 am    Post subject: Re: Microsoft AntiSpyWare

Where did you get this installation of the StarSkin? Is it the latest one taken from our site or just some found cracked and repackaged on the net?

Greg wrote:
Microsoft AntiSpyWare identifies saap.exe as spyware and removes it.

What is the purpose of this file?

_________________
Regards,
Anton Kolomyeytsev

Rocket Division Software
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Greg
Guest





PostPosted: Tue Mar 29, 2005 12:58 pm    Post subject:

I purchased the application from you, the version I have installed is 2.4.5.6 downloaded from your website.

Is this what you call customer service, immediately accusing people of using a cracked version of your software. I guess I should have gone with StyleXP!
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anton (staff)



Joined: 18 Jun 2004
Posts: 1237
Location: Ukraine

PostPosted: Tue Mar 29, 2005 1:08 pm    Post subject:

I was just *ASKING* not blaming you in anything! Do you see the difference?

There were some experiments with the company who produced AdWare stuff. But after their search assistant application was listed as SpyWare (by mistake but who cares!) we're discontinued our work with them. If you was lucky (or unlucky) to purchase this version - please dump it, grab latest one from our site - your old keys should work. If you'll have problems - write to us and we would sort the issues out.

99% of the people who get the same problem (but with the other true SpyWare applications) are the ones who got repackages and cracked versions. That's the point.

Go ahead with StyleXP! You'll have a lot of new experience Smile

Greg wrote:
I purchased the application from you, the version I have installed is 2.4.5.6 downloaded from your website.

Is this what you call customer service, immediately accusing people of using a cracked version of your software. I guess I should have gone with StyleXP!

_________________
Regards,
Anton Kolomyeytsev

Rocket Division Software
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Greg
Guest





PostPosted: Wed Mar 30, 2005 12:19 am    Post subject:

Thank you for the very detailed explanation, that is what I was looking for, assurance that Starskin is not installing spyware on my system.

I prefer to remain with Starskin. It is a good product.

OK, maybe I over reacted a little... sorry.
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anton (staff)



Joined: 18 Jun 2004
Posts: 1237
Location: Ukraine

PostPosted: Wed Mar 30, 2005 12:33 am    Post subject:

We may be too strict sometimes but we're not idiots, that's for sure! Smile

Thank you for being perfect customer Smile

Greg wrote:
Thank you for the very detailed explanation, that is what I was looking for, assurance that Starskin is not installing spyware on my system.

I prefer to remain with Starskin. It is a good product.

OK, maybe I over reacted a little... sorry.

_________________
Regards,
Anton Kolomyeytsev

Rocket Division Software
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